Your personal information matters to us. This policy explains what data we collect when you use 298pkr, why we collect it, how it's stored and protected, who it might be shared with, and what rights you have over it. It's written to be readable, not just to exist as fine print.
Last updated: June 2026How 298pkr Approaches Privacy
Six principles that shape how we think about your data — the detail is in the sections below.
298pkr collects personal data for specific, defined purposes — account management, payment processing, identity verification, and fraud prevention. We don't collect data for the sake of it.
Data is stored using industry-standard encryption and access controls. Only team members who need specific data to do their job can access it. External parties with access are contractually bound to protect it.
You can request access to your data, ask for corrections, request deletion in certain circumstances, and object to specific uses. These aren't theoretical rights — you can exercise them through support.
298pkr does not sell your personal data to advertisers, data brokers, or any unrelated third parties. Data shared externally goes only to parties who need it to operate platform functions.
Personal data is retained for as long as your account is active and for the compliance retention periods that follow. Once those periods expire, data is deleted or anonymised.
We use cookies to keep the platform functional and to understand how it's being used. The cookies section below explains what types are in use and what controls you have over them.
This Privacy Policy describes how 298pkr ("we", "us", "our") collects, uses, stores, and protects personal information relating to users of the platform at 298pkr.win and the 298pkr mobile application. References to "you" or "player" refer to anyone who visits, registers with, or uses the platform.
298pkr is committed to handling personal data responsibly. This policy is written to be clear and practical — not buried in legal language that makes it hard to understand what's actually happening with your information. If anything here is unclear, the support team is available to explain.
By creating an account or using 298pkr in any capacity, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the Terms and Conditions and our Responsible Gaming guidelines.
The personal data we collect depends on how you interact with the platform. Here is a breakdown of the main categories:
Every category of data listed above is collected for a specific, defined purpose. We do not collect information without a reason for needing it. The main reasons are:
| Data Category | Purpose |
|---|---|
| Registration details | Create and manage your account; identify you as the account holder |
| Identity verification documents | Verify your identity and age; meet compliance obligations; prevent fraud |
| Transaction and payment data | Process deposits and withdrawals; maintain accurate financial records |
| Gameplay activity | Operate the platform; apply VIP rewards; detect unusual patterns |
| Device and technical data | Platform security; fraud detection; technical troubleshooting |
| Communication records | Resolve support queries; maintain service quality; comply with dispute resolution obligations |
In practice, your data is used in the following ways during your time as a 298pkr player:
Your registration details are used to operate your account — to identify you when you log in, apply your VIP tier correctly, track your bonus eligibility, and ensure the right balance figures are shown at all times.
Financial data is used to process deposits from JazzCash, Easypaisa, Raast, and bank transfers, and to route withdrawals to your nominated account. All amounts are handled in PKR. Transaction records are maintained for the compliance retention periods described in Section 9.
Technical data including IP addresses, device identifiers, and login patterns is analysed to detect potential fraud, identify duplicate accounts, flag unusual activity, and protect both players and the platform from misuse. This analysis is one of the core reasons we collect device data — not for marketing purposes.
Gameplay activity data is monitored to support our responsible gaming obligations. If patterns in your play suggest potential problem gambling — unusually high deposit frequency, rapid losses, erratic session behaviour — our responsible gaming team may reach out proactively. You can read more on the Responsible Gaming page.
Your contact details are used to send account notifications (deposit confirmations, withdrawal updates, security alerts), promotional messages where you have opted in, and responses to support queries. You can adjust communication preferences in your account settings at any time.
Aggregated, anonymised usage data helps us understand how the platform is being used — which games are popular, where players encounter friction, how the mobile app performs across different devices. This data cannot be traced back to individual players.
298pkr does not sell personal data. Sharing is limited to what is necessary to operate the platform and meet our compliance obligations:
Transaction data is shared with the payment processors that handle JazzCash, Easypaisa, Raast, and bank transfer functionality. These parties receive only the information required to process the specific transaction and are bound by their own data protection obligations.
CNIC and identity document data may be processed by third-party KYC verification services as part of the identity check process. These providers are contractually required to handle data securely and use it only for verification purposes.
Game providers (such as those supplying slots, live casino tables, and bingo software) receive minimal technical data necessary to operate their games within the platform environment — typically a player identifier and session token. They do not receive your full personal profile.
In situations where we are required by law to disclose information — for example, to relevant authorities investigating fraud or financial crime — we will provide data as required. We do not volunteer data beyond what is legally required in any such situation.
All payments on 298pkr are processed in Pakistani Rupees (PKR). The payment methods supported — JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets — each involve their own systems for handling transaction data.
When you make a deposit or request a withdrawal, 298pkr records the transaction amount, method, date, and the reference information needed to match the payment to your account. We do not store complete card numbers or full mobile wallet credentials on our systems — payment authentication happens through the relevant payment provider's secure environment.
Financial transaction records are retained for the compliance periods specified in Section 9. These records may be required for audit, fraud investigation, or dispute resolution purposes.
298pkr uses cookies and similar technologies on the website and in the mobile app. Here is what is in use and why:
These are required for the platform to function. They maintain your login session, keep your account authenticated between pages, and support core security functions. You cannot opt out of essential cookies while using the platform — they are not optional because the platform literally cannot work without them.
Functional cookies remember your preferences — things like your preferred game lobby view, language settings, and notification preferences. These make the platform more convenient to use across sessions.
Analytics technologies help us understand how the platform is used in aggregate — which pages are visited, how long sessions last, where users exit. This information is used to improve the platform. Data collected for analytics purposes is anonymised before analysis.
You can manage non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect platform functionality. For mobile app users, device-level settings control app tracking permissions.
298pkr takes data security seriously. The measures in place to protect personal information include:
While we apply these measures consistently, no digital platform can offer absolute guarantees against all possible security incidents. In the event of a data breach that affects player data, we will notify affected players as promptly as practical.
Personal data is not kept indefinitely. Retention periods are determined by the purpose the data serves and the compliance obligations attached to it:
When retention periods expire, data is deleted or anonymised in a way that means it can no longer be connected back to you as an individual.
You have several rights regarding the personal data 298pkr holds about you. These are genuine rights you can exercise — not just things listed for appearance:
You can request a copy of the personal data we hold about you. We will provide this in a readable format within a reasonable timeframe.
If any data we hold about you is inaccurate or incomplete, you have the right to request a correction. Contact support or update directly in account settings.
In certain circumstances, you can request deletion of your personal data. Note that data subject to legal retention obligations cannot be deleted until those periods expire.
You can object to specific uses of your data — for example, receiving promotional communications. Objections to essential operational data use may not be possible without closing your account.
You can request your personal data in a structured, commonly used format so it can be transferred elsewhere if applicable.
In certain situations you can request that we limit how your data is used while a query or objection is being resolved.
To exercise any of these rights, contact the 298pkr support team through live chat or email ([email protected] — plain text, not a clickable link). We will verify your identity before actioning any data request to protect against unauthorised access to your information.
298pkr is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age verification is part of the registration and KYC process precisely for this reason.
If you believe a minor has registered an account on the platform, please contact support immediately. Accounts identified as belonging to minors will be closed, deposits returned where verifiable, and all associated data handled in accordance with this policy and applicable law.
298pkr may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of this page will change. For material changes — those that meaningfully affect how your data is collected or used — we will notify registered players by email prior to the changes taking effect.
Continuing to use the platform after a policy update constitutes acceptance of the updated terms. If you disagree with any changes, please contact support and stop using the platform. Your verified real-money balance can be withdrawn at any time.
We recommend checking this page periodically, particularly around the time of platform updates or new feature launches where data handling practices may be affected.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, the support team is the right first point of contact:
Data access and deletion requests will be actioned after identity verification. We aim to respond to all privacy-related queries within a reasonable timeframe. Complex data access requests may take longer and we will communicate an expected timeline in those cases.
Now that you know exactly how 298pkr handles your information, register with confidence. Deposit in PKR via JazzCash or Easypaisa, explore 500+ games, and enjoy cricket betting, slots, live casino and bingo — all from one platform.
18+ only. Please play responsibly. Responsible Gaming Guidelines
Play Responsibly. Set deposit limits and session timers in your account settings. Gaming should stay within your entertainment budget. 18+ only.