Terms and Conditions – 298pkr Platform Rules & Player Agreement

1 Introduction

These Terms and Conditions ("Terms") govern your use of the 298pkr online gaming platform accessible at 298pkr.win ("the Platform"). References to "298pkr", "we", "us" or "our" refer to the operators of the Platform. References to "you", "player" or "user" refer to any individual who registers for or uses the Platform.

298pkr is an online gaming platform offering slot games, live casino, bingo, sports betting, and related services to players in Pakistan. All services are provided in Pakistani Rupees (PKR) and are accessible via the website and the dedicated mobile application.

By creating an account or using any part of the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy and Responsible Gaming guidelines, which are incorporated by reference.

2 Eligibility

To register and use 298pkr, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate registrations are not accepted.
• You must provide accurate and truthful personal information during registration and at all times thereafter.
• You must not be registered on a self-exclusion list that applies to you.
• You must not already hold an active account on 298pkr under any other name or identity.

298pkr does not represent or warrant that using the Platform is lawful in any particular jurisdiction. It is your responsibility to understand and comply with the laws applicable to your location before using the Platform.

3 Account Registration and Verification

Each person may hold only one account on 298pkr. Duplicate accounts — whether opened under different names, email addresses, or mobile numbers — are not permitted. If duplicate accounts are identified, 298pkr reserves the right to close the duplicate(s), retain any bonus winnings from those accounts, and in cases of clear deliberate circumvention, close all associated accounts.

Registration Process

During registration, you will be asked to provide personal details including your name, date of birth, mobile number, and email address. You agree that all information provided is accurate, current, and complete. You are responsible for keeping your account details up to date through your account settings.

Identity Verification (KYC)

Before processing your first withdrawal — and potentially at other times as required by our compliance obligations — 298pkr will request verification of your identity. Acceptable documents include a valid CNIC. You may also be asked to provide proof of payment method ownership and, in some cases, proof of source of funds. Accounts that cannot be verified may have withdrawal access suspended until verification is complete.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. 298pkr will never contact you requesting your password. Any activity conducted through your account is your responsibility. If you suspect unauthorised access to your account, contact support immediately and change your password.

4 Deposits

All deposits on 298pkr are made in Pakistani Rupees (PKR). The following payment methods are supported:

• JazzCash — mobile wallet deposits, processed instantly
• Easypaisa — mobile wallet deposits, processed instantly
• Raast — Pakistan's national instant payment infrastructure
• Bank Transfer — direct bank-to-bank transfers in PKR
• Cards and mobile wallets where available and supported

Deposits must come from payment accounts registered in your own name. Third-party deposits — where the sending account belongs to someone other than the registered 298pkr account holder — are not accepted and will be returned. Minimum and maximum deposit amounts may apply per method and are shown during the deposit process.

298pkr reserves the right to request documentation confirming the source of deposited funds where deposit patterns or amounts trigger our compliance procedures. Failure to provide adequate documentation when requested may result in deposits being held pending review.

5 Withdrawals

Withdrawal requests can be submitted at any time through the Withdrawal section of your account dashboard. Processing begins during standard operational hours. Timelines vary by method:

• JazzCash and Easypaisa — typically within a few hours
• Raast — same business day for requests submitted during operating hours
• Bank Transfer — one to three business days depending on the receiving bank

All withdrawals must be sent to an account registered in your own name. Withdrawals to third-party accounts are not permitted under any circumstances. The withdrawal method must correspond to a verified payment channel associated with your account.

Withdrawal Limits

Minimum and maximum withdrawal limits apply per method and per transaction. VIP tier membership increases both the per-transaction maximum and processing priority. Current limits are displayed in the Withdrawal section of your account and may be updated from time to time.

Withdrawal Conditions

Before a withdrawal can be processed, the following conditions must be met: account identity verification must be complete; any applicable wagering requirements on active bonus funds must be satisfied; and your account must be in good standing with no pending security reviews.

6 Bonuses and Promotions

298pkr offers various bonuses and promotions to registered players including welcome bonuses, reload offers, cashback, free spins, and VIP-exclusive rewards. All bonuses are subject to specific terms that accompany each offer. In the event of any conflict between the general terms here and the specific terms of a promotion, the specific promotion terms take precedence.

Wagering Requirements

Most bonuses carry a wagering requirement — a multiple of the bonus amount (or bonus plus deposit, depending on the offer) that must be wagered before the bonus converts to withdrawable funds. For example, a 10x wagering requirement on a PKR 1,000 bonus means PKR 10,000 must be wagered before those funds become withdrawable.

• Wagering requirements must be met within the validity period of the bonus
• Different game types may contribute at different rates toward wagering requirements
• Bets placed with bonus funds where the stake exceeds a specified maximum may be voided at the bonus rate
• Bonus funds not converted within the validity period expire without replacement

Real-Money vs Bonus Balance

Your real-money balance — funds from deposits not attached to a bonus — is always separately tracked and available for withdrawal subject to standard verification requirements. Bonus funds sit in a separate tracked balance until wagering requirements are met.

Bonus Abuse

Any attempt to exploit bonuses through irregular play patterns, multiple accounts, or coordinated betting designed to guarantee profit while satisfying wagering requirements will be considered bonus abuse. 298pkr reserves the right to cancel bonuses, void associated winnings, and close accounts in cases of abuse.

7 Gameplay and Betting Rules

All games on 298pkr must be played in good faith and in compliance with the rules of each game. Individual game rules are accessible from within the game interface or the game lobby information panels.

For sports betting, bets are accepted pre-match and in-play where markets are available. Once a bet is confirmed, it is binding. 298pkr reserves the right to void bets in the following circumstances:

• An obvious pricing error is identified and the bet was placed on the erroneous line
• The event is cancelled or abandoned before the market result is determined
• A technical error affected the recording of the bet
• The bet was placed in violation of these Terms

In-play markets on cricket, PSL fixtures, T20 internationals, football, and esports events are subject to live market suspension at any point if circumstances require it. Settled bets are not reversed unless a verifiable pricing error or technical fault is identified.

Maximum Winnings

Maximum winnings caps may apply per bet, per day, or per game session. These limits are shown within the relevant game or betting market. 298pkr reserves the right to apply discretionary limits to individual accounts where betting patterns are identified as inconsistent with recreational use.

8 Prohibited Conduct

The following conduct is strictly prohibited on 298pkr and will result in account suspension, balance forfeiture, and potentially a permanent ban:

• Registering more than one account under any circumstances
• Providing false personal information or identity documents
• Using another person's payment account for deposits or withdrawals
• Exploiting software bugs, errors, or technical vulnerabilities for profit
• Collusion with other players to gain an unfair advantage
• Using automated software, bots, or scripts to place bets or interact with games
• Attempting to launder money or process funds from illegitimate sources through the Platform
• Harassment, abuse, or threatening behaviour toward support staff or other players
• Any attempt to manipulate game outcomes, market prices, or platform systems

298pkr cooperates fully with relevant authorities where illegal activity is identified or suspected. Player data may be shared with appropriate bodies in such circumstances.

9 Account Suspension and Closure

298pkr may suspend or close your account in the following circumstances:

• Breach of any provision of these Terms
• Failure to complete identity verification when required
• Identification of fraudulent activity or patterns associated with the account
• Your own request to close the account
• Self-exclusion request submitted through our Responsible Gaming tools
• Extended inactivity as defined in the dormant account policy below

Dormant Accounts

An account is considered dormant after 12 consecutive months of no login activity. Dormant accounts may be subject to a monthly administration fee deducted from the remaining balance. You will be notified by email before any dormancy fees begin. Remaining verified balances are always withdrawable upon account reactivation through customer support.

Voluntary Closure

You may close your account at any time by contacting support. Any verified real-money balance will be returned to your nominated payment method after applicable checks. Bonus balances that have not met wagering requirements are forfeited on account closure.

10 Privacy and Data

298pkr collects and processes personal data as described in the Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and use of your data as described in that policy.

Personal data collected during registration and verification is used for account management, identity verification, fraud prevention, and compliance purposes. It is not sold to unrelated third parties. Data is retained for the periods required by applicable record-keeping obligations.

For the full detail on what data is collected, how it is used, how long it is kept, and your rights regarding it, please read the Privacy Policy.

11 Responsible Gaming

298pkr is committed to promoting responsible gaming. The platform provides a range of tools designed to support players in managing their gaming activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Session timers — receive reminders or automatic logouts after specified play periods
• Cooling-off periods — temporarily restrict access to your account for a defined period
• Self-exclusion — permanently block access to your account if you feel you need to stop
• Reality checks — on-screen prompts showing session duration and net play result

These tools are available in your account settings and are accessible to all registered players at all times. We encourage every player to set limits that reflect their personal situation. Gaming is intended to be an enjoyable leisure activity — never play with money you cannot afford to lose, and always keep it within your entertainment budget.

If you are concerned about your own gaming habits or those of someone close to you, please visit the Responsible Gaming page for more information and guidance.

12 Limitation of Liability

298pkr provides the Platform on an "as is" basis. While we take reasonable steps to ensure the Platform is available and functioning correctly, we do not guarantee uninterrupted access or error-free operation at all times.

To the extent permitted by applicable law, 298pkr shall not be liable for:

• Loss of data, profits, or revenue arising from use or inability to use the Platform
• Technical interruptions, server downtime, or connectivity issues affecting gameplay
• Any decisions made by you based on information available on the Platform
• Losses arising from your failure to keep login credentials secure
• Actions of third-party game providers or payment processors outside our direct control

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by applicable law. This limitation does not affect your statutory rights.

13 Changes to These Terms

298pkr may update these Terms and Conditions from time to time. Where changes are material, we will notify you by email to your registered address and/or via an in-platform notification prior to the changes taking effect. The date of the most recent update is shown at the top of this page.

Continued use of the Platform following notification of changes constitutes acceptance of the updated Terms. If you do not agree with changes, you should stop using the Platform and contact support to arrange the return of any verified real-money balance.

Minor changes — such as corrections to typographical errors, clarifications that do not alter the substance of the terms, or updates to contact information — may be made without advance notice. We recommend checking this page periodically.

14 Contact

If you have questions about these Terms and Conditions or any aspect of using 298pkr, the support team is available through the following channels:

• Live Chat: Available through the Platform during operational hours
• Email: [email protected] (plain text — not a clickable link)
• In-App Messages: Available via the 298pkr mobile application
• FAQ: The FAQ page covers the most common queries about accounts, payments, and gameplay

VIP members at Platinum tier and above have access to a dedicated account manager for direct assistance. Diamond tier members have a priority contact channel available around the clock.